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Quality fertiliser smoothly delivered to your farm

Customer Services

Fertiliser Customer Service

 

Customer Service Team

Our highly experienced and fully trained team of Customer Service Representatives are here to help. Being friendly, approachable and knowledgeable means that order enquiries are dealt with quickly and efficiently. 

Customer Service Team 

 

Put us to the test today and call us on +44 (0)151 357 5657 to check on your order status or delivery details. 

Customer Service Operational Hours

CF Fertilisers Customer Service Open Hours

 

Smooth order process

Our smooth order process will enable you to keep track of your purchase and prepare on farm for your timely delivery.

  • Order your fertiliser through your chosen channel.
  • On receipt of order confirmation at CF Fertilisers, you will receive an SMS (text) and letter.
  • We will then prepare your order for delivery, in your chosen month, with our experienced logistics team working closely with our key hauliers.
  • We will contact you a minimum of 24 hours before delivery to confirm distribution details, with your delivery driver touching base one hour before arrival.

 

Handpicked and quality assured distribution companies

Our chosen hauliers are handpicked to ensure that they are FIAS approved with experience of working on farm. We maintain great relationships with our chosen partners to make sure that we can provide flexible delivery schedules. Our experienced Logistics Team are extremely knowledgeable with a dedicated team member for each of our regions around the UK.

 

Timely Deliveries

With both national and regional hauliers we can safeguard that our products arrive with you in a timely manner. The location of our two manufacturing plants and strategically placed stores means that our fertilisers are travelling directly from the manufacturer to your farm without delays in the supply chain.

Quality Packaging

Nitram Ammonium Nitrate FertiliserOur fertiliser packaging is the highest specification available on the market to make sure that our top quality product reaches you in the best possible condition. Careful consideration goes into the thickness and UV protection added to the packaging and state of the art bagging procedures all mean a free flowing useable product arrives at your farm. 

  

 MEET THE CUSTOMER SERVICE TEAM

 

For information on your order status or delivery details please contact a customer service representative on +44 (0)151 357 5657 or contact us below: